Privacy Policy | CCBM
Effective Date: September 15, 2026 Last Updated: September 22, 2026
Commonwealth Center for Behavioral Medicine, PLLC (“CCBM,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information provided through ccbmed.com (the “Website”).
This Privacy Policy applies to information collected through the Website. It does not replace CCBM's Notice of Privacy Practices, which describes how we use and disclose protected health information in connection with clinical services.
1. Information We Collect
Depending on how you use the Website, we may collect information that you voluntarily provide, including:
Your name
Email address
Telephone number
Information submitted through a contact or consultation request form
Information you provide when communicating with CCBM by email
Information you provide when requesting information about services or referrals
Please do not submit detailed medical, psychological, psychiatric, or other sensitive health information through the Website's general contact form or by ordinary email. Information submitted through these channels may not have the same protections as information maintained within CCBM's clinical systems.
We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device type, pages viewed, approximate geographic information, and information about how you interact with the Website.
2. How We Use Website Information
We may use information collected through the Website to:
Respond to inquiries and requests for information
Respond to requests for an initial consultation
Communicate about CCBM services
Respond to referral inquiries
Improve the Website and user experience
Understand Website traffic and usage patterns
Maintain Website security and functionality
Comply with applicable legal and regulatory requirements
We do not use information submitted through the Website to make clinical diagnoses or treatment decisions.
3. Clinical Information and Protected Health Information
Information collected or maintained in connection with clinical services may constitute protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law.
CCBM's use and disclosure of PHI is governed by our Notice of Privacy Practices, which is available [LINK TO NPP].
The Website Privacy Policy does not replace or modify the Notice of Privacy Practices.
4. Cookies and Analytics
The Website may use cookies, pixels, analytics technologies, or similar tools to support Website functionality, understand Website usage, and improve the user experience.
5. Third-Party Service Providers
CCBM may use third-party vendors to operate portions of the Website or support business functions, such as Website hosting, form processing, analytics, scheduling, email communication, payment processing, or clinical practice management.
These service providers may receive information necessary to perform services on CCBM's behalf.
Where required by applicable law, CCBM uses appropriate contractual and security safeguards when third parties handle protected or otherwise sensitive information.
6. Information Sharing
CCBM does not sell personal information collected through the Website.
We may disclose Website information:
To service providers assisting us with Website operation or business functions
When reasonably necessary to protect the security or integrity of the Website
When required by law, legal process, or governmental authority
When necessary to protect the rights, property, or safety of CCBM or others
In connection with a business transaction, such as a merger, acquisition, reorganization, or sale of assets, subject to applicable law
Clinical PHI is subject to the more specific protections and permitted uses and disclosures described in CCBM's Notice of Privacy Practices.
7. Communications
If you provide your contact information, CCBM may use it to respond to your inquiry or provide information you have requested.
Submitting a Website inquiry does not establish a psychologist-client relationship.
CCBM does not use ordinary email or Website contact forms as a substitute for emergency services or crisis intervention.
8. Security
CCBM takes reasonable administrative, technical, and physical measures designed to protect information from unauthorized access, use, alteration, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. You should exercise caution when transmitting sensitive information electronically.
Massachusetts requires entities that own or license certain personal information of Massachusetts residents to maintain a comprehensive information security program with appropriate safeguards.
9. Links to Other Websites
The Website may contain links to third-party websites, including professional organizations, educational resources, podcasts, referral resources, or other external websites.
CCBM does not control the privacy practices or content of third-party websites. Visiting an external website is subject to that website's own privacy policy and terms of use.
10. Children's Privacy
CCBM provides services to adolescents and families. However, the Website is not intended to collect detailed health information from children through general Website forms.
Parents, caregivers, and prospective clients should not submit sensitive clinical information about a minor through a general Website contact form.
Clinical information concerning minors is handled in accordance with applicable federal and Massachusetts law and CCBM's clinical privacy practices.
11. Your Choices
You may choose not to provide information through the Website. However, certain Website functions, such as requesting a consultation, may require basic contact information.
You may also disable cookies through your browser settings, although doing so may affect Website functionality.
12. Changes to This Policy
CCBM may update this Privacy Policy from time to time to reflect changes in our Website, technology, business practices, or legal requirements.
The revised policy will be posted on this page with an updated effective date.
13. Contact Us
Questions about this Privacy Policy may be directed to:
Commonwealth Center for Behavioral Medicine, PLLC
29 N. Main St., Suite 3 #3
Sherborn, MA 01770
(617)-299-9224
info@ccbmed.com
For questions concerning protected health information or your HIPAA rights, please contact:
Privacy Contact:
Christopher Rutt, PhD
crutt@ccbmed.com
(617)-299-9224